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Wednesday, June 22, 2005

BPM - what is more important - process modelling or process automation?

Simplify, Automate, Monitor.... gives you
  • Strategic alignment
  • Streamlined operation
  • Consistent approach
  • Measuring what matters
  • Sustainable change
….and then you are ready for Automation

The alternative is approach is Simply Automate and Monitor....
This is what the BPM (workflow / automation) vendors whould have you believe. Simly get going and you will quickly see where the problems are.

Our view, which is shared by many of the analysts (such as Gartner) is that this approach gives

Your mess for less

So it is not "which is most important", but "what is the correct sequence".