Fwd: Culture change vs process change

Is culture change really required to get business transformation?

It depends on the scale of the change you need to get. Small
evolutionary change requires that people understand the reasons and
benefits of the change.

For larger change, which is likely to be uncomfortable (i.e. All
change ...) the you need to identify (or create) a catalyst or crisis.

For "genuine" catalysts you have M&A, software package
implementations, outsourcing, compliance.

When "creating" a need for change you need to be careful tha it is not
seen as an empty threat. Examples are competition, compliance, a
potential outsourcing, and putting in place transparent metrics.