The Usual Suspects

When it comes to driving improved performance there are 6 "Usual Suspects" which are wheeled out.  These are the ones that are going to be able to fix the performance or process issues.  In reality it is none of these, because you need to dig deeper into the root cause of the problems.

 

So the line up is:

 

Training  - if we just give the guys some more training then they will perform better

Inspection - we need to do more checking of the delivered product/service

Automation - there's some software which means that we can remove all humans

Add people - lets throw more people at it

Reorganize - once the team reports to Harry it will be fine

Outsource - let's make it someone else's problem